Narayana · SATTVA BusinessExplore the ecosystem
Narayana Academy

Professional program

General Manager Academy

A complete operating model for a retreat center

Duration6 weeks · 48 hours
FormatCohort · peer advisory sessions · capstone
Designed forCurrent and aspiring general managers

Learning outcome

Participants build a working management system spanning the offer, team, service, occupancy, P&L, risks, and continuous improvement.

Curriculum

  1. 01Center positioning
  2. 02Operating design
  3. 03Team
  4. 04Service
  5. 05Sales and occupancy
  6. 06Finance
  7. 07Safety
  8. 08Improvement project